Privacy Notice

In order to comply with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (FLPPDHP), Vitali S.A.P.I. de C.V. (hereinafter Vitali) offers you – as the holder of personal data (HOLDER) – this privacy notice and management of personal data, so that you are informed about the treatment that your personal data will receive when provided to us.

Vitali, located at Amsterdam 43, Condesa neighborhood, Cuauhtémoc borough, Postal Code 06140, Mexico City, and website encuentrosvitali.com, is responsible for the use and protection of your personal data, and we inform you of the following:

PERSONAL DATA AND PURPOSES OF TREATMENT

We will use the personal data that we collect from you for the following purposes:

• Contact you to provide the contracted services;
• Register you in the system;
• Provide the services you require;
• Inform you of any situation or change regarding such services;
• Send you information requested by you; and
• Measure the interest and quality of our products or services.

In addition, the collected data will be used for the following secondary purposes that are not necessary, but that allow us to provide better attention and information:

• Send promotional material;
• Send personalized messages about our services; and
• Send special promotions of our services.

If you do not want your personal data to be processed for these additional purposes, you may express your refusal by presenting a written request in a free format at Vitali’s address or by sending an email to vivesinpeso@gmail.com. If you do not express your refusal for such treatment within the aforementioned terms, we will understand that you have given your consent.

The refusal to use your personal data for the secondary purposes cannot be a reason to deny you the products or services offered by Vitali.

PERSONAL DATA THAT WE WILL COLLECT

To carry out the purposes described in this privacy notice, we will use the following personal data:

• Name
• Telephone number
• Email

We inform you that Vitali may obtain your personal data through electronic communications established with you, telephone calls, messages through WhatsApp, or information provided through the website: encuentrosvitali.com.

As a result, Vitali establishes and maintains administrative, technical, and physical security measures that allow us to protect personal data against damage, loss, alteration, destruction, or unauthorized use, access, or treatment. Likewise, we inform you that your personal data will not be shared or transferred to any third party.

EXERCISE OF YOUR ARCO RIGHTS (ACCESS, RECTIFICATION, CANCELLATION, AND OBJECTION)

You have the right to know what personal data we have about you, for what purposes we use it, and the conditions of use that we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate, or incomplete (Rectification); that we delete it from our records or databases when you consider that it is not being used properly (Cancellation), as well as to oppose the use of your personal data for specific purposes (Objection). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must make the respective request to the Privacy Department, through any of the following means:

Sending an email to vivesinpeso@gmail.com, or Submitting a written request at Vitali’s address located at Amsterdam 43, Condesa neighborhood, Cuauhtémoc borough, Postal Code 06140, Mexico City.

Regarding the procedure and requirements for the exercise of your ARCO rights, we inform you of the following:
The information and/or documentation that the application must contain is as follows:

1. Name of the holder and address or other means to communicate the response to your request.
2. Simple copy in printed or electronic format of the documents that prove your identity – voter ID card, passport, professional ID – or, where applicable, that of your legal representative (simple power of attorney signed by the Holder, the attorney, and their respective official identifications must be attached).
3. Clear and precise description of the personal data regarding which you seek to exercise any of the ARCO rights.
4. Any other element or document that facilitates the location of personal data.

In the case of requests for rectification of your personal data, you must also indicate the modifications to be made and provide the documentation that supports your request.

In the case of requests for access to personal data, Vitalí will proceed with its delivery, after accreditation of your identity as a holder or your legal representative, as appropriate, by issuing simple copies or electronic documents. The delivery of personal data will be free, except for shipping costs or the cost of reproduction in copies or other formats, which must be paid by you or your legal representative.

We will respond to your request within 20 business days from the receipt of said request through the means indicated in it.

LIMITATION OF THE USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION, AS WELL AS REVOCATION OF YOUR CONSENT

In order for you to limit the use and disclosure of your personal information, as well as to revoke the consent that you have granted us through this means, you must submit your request through the indicated means and following the procedure established in this Privacy Notice for the exercise of ARCO rights.

The requirements to request the limitation of the use and disclosure of your personal information, as well as to revoke your consent, are as follows:

1. Name of the holder and address or other means to communicate the response to your request.
2. The documents that prove the identity or, where applicable, the legal representation of the holder.
3. The clear and precise description of the personal data regarding which you seek to limit the use or disclosure or, where applicable, revoke your consent. In the latter case, you must indicate whether the revocation you intend is total or partial.
4. Any other element or document that facilitates the location of personal data.

Finally, regarding the revocation of your consent, it is important to bear in mind that in not all cases, we will be able

Finally, regarding the revocation of your consent, it is important to note that in not all cases will we be able to attend to your request or conclude the use immediately, as it is possible that we may require to continue processing your personal data due to some legal obligation. Additionally, you should consider that for certain purposes, revoking your consent will result in the termination of your relationship with us.

THE USE OF TRACKING TECHNOLOGIES ON OUR INTERNET PORTAL

We inform you that we use cookies on our website, through which we can provide you with a better service and experience while browsing our page. The personal data we collect through these technologies will be used to store your preferences in your browser and show you personalized content and appropriate advertising on your subsequent visits to our website.

The personal data we obtain from these tracking technologies are as follows:

Finally, with regard to revocation of your consent, it is important to note that we may not always be able to accommodate your request or immediately terminate use, as we may be required by legal obligations to continue processing your personal data. Likewise, you should consider that, for certain purposes, revocation of your consent may result in the termination of your relationship with us.

USE OF TRACKING TECHNOLOGIES ON OUR WEBSITE

We inform you that we use cookies on our website, through which we can provide you with better service and experience while browsing our website. The personal data that we collect through these technologies will be used to store your preferences in your browser and show you personalized content and appropriate advertising on your subsequent visits to our website.

The personal data we obtain from these tracking technologies includes:

• Identifiers, username and password for a session
• User’s region
• User’s browser type
• User’s operating system type
• Date and time of user session start and end
• Web pages visited by a user
• Searches performed by a user
• Advertising reviewed by a user
• Lists and consumption habits on shopping pages You may accept or reject cookies. To reject cookies, you must access your browser settings, in which case it will not be possible to store your preferences on our website.

CHANGES TO THIS PRIVACY NOTICE

This privacy notice may be modified, changed, or updated as a result of new legal requirements, our own needs for the products or services we offer, our privacy practices, changes in our business model, or other reasons. We commit to keeping you informed about any changes to this privacy notice through the website encuentrosvitali.com.

Last updated: February 8, 2023.